As an NDIS-registered service provider in Victoria, we provide various services for many participants. Our support services are personalised for your needs and provided by qualified support workers.
Our NDIS services include the following:
- Assistance in Coordinating or Managing Life Stages, Transitions and Supports
- Daily Personal Activities
- Assistance with Travel/Transport Arrangements
- Assistance with Daily Life Tasks in a Group or Shared Living Arrangement (SL)
- Innovative Community Participation
- Development of Daily Living and Life Skills
- Household Tasks
- Participation in Community, Social & Civic Activities
- Group and Centre-Based Activities
Yes, we are a registered NDIS provider, ensuring that all our services meet the standards set by the National Disability Insurance Scheme.
Our team is comprised of highly trained professionals with extensive experience in disability care. They possess a wide range of skills, including personal care, community engagement, nursing, and therapy services. Our staff regularly undergoes professional development to stay up to date with the latest care techniques and NDIS regulations.
Yes, we work closely with participants to ensure their care plan remains flexible and responsive to changing needs. Our team is dedicated to adjusting supports as required, allowing for more personalized and adaptive care throughout the NDIS journey.
The cost of our services depends on the individual’s care plan and is aligned with the NDIS price guide. We provide clear and transparent pricing upfront, ensuring there are no hidden costs. Contact us to receive a detailed quote based on your specific needs.
Yes, we have staff who are fluent in Arabic, Amharic, Oromo, Persian, Turkish and
Japanese, ensuring participants feel comfortable and understood in their preferred language.
We ensure high-quality service delivery through several measures:
- Regular data collection and analysis to guide decision-making.
- Routine monitoring to ensure that policies and procedures are followed effectively, especially in front-line services.
- Implementation of a Customer Relationship Management (CRM) system to track participant feedback and performance, ensuring continuous improvement.
We have a strong track record of working with NDIS participants, receiving positive feedback for providing supports that are safe, competent, and delivered with care and skill. Our team is experienced in tailoring services to meet individual needs and helping participants achieve their goals.
You can contact us via phone at 03 8754 8529 or email us at support@noumancareservices.com.au for any inquiries or support requests.
No, while we are an NDIS-registered provider, you do not need to be a part of NDIS to access our services. We welcome all and can tailor our services to meet your individual needs.
Yes, we do charge travel fees, but all costs are reasonable and in line with the NDIS price guide. Travel costs will be clearly communicated upfront and factored into your care plan.
We maintain a 24/7 accessible landline for emergencies, ensuring that participants can reach us at any time. Our team is trained to respond swiftly and effectively in urgent situations, providing support and guidance when needed.